What counts as a flat lay pair or group?
A pair is two pieces styled in one frame — a top and a bottom, or the same style in two colourways — at $78. A group is a whole outfit laid out together, garments, shoes and accessories, at $119. Both are a single delivered image.
Do you steam and style the garments?
Yes, and it is inside the price. Prep, steaming and styling are part of the per-image cost, not a line item.
How fast do I get the images?
Ten business days on the free Pay As You Go plan, and seven, five, four or three business days on a paid membership. The clock starts when your payment lands, not when you send the request, so a bank transfer that takes two days moves the date with it.
Is there a minimum order?
Two, and both are real. Pay As You Go has a five-image minimum per order, which every paid membership removes. Separately, any order containing model photography or model video needs twenty model deliverables, and that one applies on every plan including paid ones — a model shoot books a person for the day whatever the frame count.
How do I get my products to you?
Ship from anywhere in the US, or drop off at 55 Meadow Street in Brooklyn — call ahead on (646) 846-7776 to book a time. Send them after you have requested the shoot rather than before, so we can match the box to the order.
What happens to my products afterwards?
You choose when you request the shoot: returned, donated or discarded. If we are buying the return label you see an estimate while you build, and pay the real carrier rate when you pick the service.